Customizing atl text for lightbox close button in SL360

Jul 12, 2017

Good morning e-learning enthusiasts,

 I am creating an e-learning course which relies in part on lightboxes.  The boxes themselves function beautifully with screen readers and the content is easily ordered with tabs, however, the button that closes the lightbox is not in the tab order menu for editing.  I checked in the player options to no avail.  Please direct me if I am overlooking a simple setting or if you have discovered a good workaround.

22 Replies
Rio Sloan

Sorry to jump in your thread Ashley, but I have a related issue. (We use SL3.) When our Assistive Technology Specialist tried to tab to the exit button of the lightbox, it doesn't tell him that it's an exit button. It just dings in JAWS 18. He says the screen reader tells him it's a button you interact it but it doesn't say what the button is for. So he keeps going around the content, stuck in the lightbox. Is there any way to add alt text to that lightbox exit button?

Rio Sloan

Hi Ashley,

It was being viewed in IE using Jaws by our Assistive Tech Specialist in our Blackboard LMS, and using NVDA as well. I tested it in Google Chrome using ChromeVox and it just keeps saying that the exit button for the lightbox as "button".

The workaround I have set for now is one-linber message letting the user know they can click that button to close the lightbox, or press the ESC key on their keyboard. It would be very helpful to have the option of putting an alternative text to it, or just have it preset to be read by screen readers as "Exit button" instead of just button.

Ashley Terwilliger-Pollard

Thanks Rio for sharing that info - I'll get this into the hands of my team and we'll investigate from there! 

Sometimes my team catches errors in my logic and we don’t have a bug after all. Of course, if that’s the case, I’ll let you know! 

Depending on priority and risk, some bugs can be fixed quickly, while others take longer to resolve. Here's more information on how we identify and tackle bugs.

I’ll let you know as soon as we have an update on this issue and I hope the workaround is sufficient till then. 

Crystal Horn

Hey everybody. I'm excited to let you know that we just released update 13 for Storyline 360! It includes new features and fixes - check them all out here.

One of the fixes addresses an issue where the button to close the lightbox wasn't accessible for Alt Text.

Here’s how you can update Storyline 360 to take advantage of everything the latest release has to offer. Let me know how you make out!

Alyssa Gomez

Hello, Gina! 

I made a quick sample file with a lightbox using Storyline 3 update 5. When I tested it using the JAWS screenreader, JAWS announced, "Close Button. To active press Spacebar" when tabbing to the lightbox close button.

Here's a Peek of my testing. Does this not match what you're seeing? 

Vincent Scoma

Hi Nicole,

Thank you for reaching out and letting us know! 

It looks like we have an active report on the issue you are describing where the lightbox close button is being read as "Unlabeled Button." I will include your notes for our team, and we will continue to investigate this issue further!

You're in the right place, and we'll be sure to reach out with an update as soon as we can!