I have read elsewhere that Storyline content does not ping the LMS to ensure that it doesn't get timeout while playing long-duration content. Can anyone confirm if this information is right?
What are the alternate ways available if Storyline content has to maintain a heartbeat pulse with the LMS?
It would be up to the LMS to set the timeout duration.
You can enable LMS debug mode to ensure there is communication being sent.
If your LMS has a set timeout duration, you may want to check with them to see about making that time less if you have longer duration content to host.
When I was building content using Flash earlier, I used to have a heart-beat code that pings the LMS at equal intervals to keep the session alive. In a similar fashion, I was using another tool, that had a built in code that will push the bookmark status to the LMS each time the user uses the Next/Prev button to navigate between slides, and this in turn will reset the session-timeout counter for the LMS. My question was to check if Storyline has a similar heartbeat code, or the functionality to push the bookmark info to the LMS each time the menu or the navigation keys are accessed.
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Hello Sundeep!
It would be up to the LMS to set the timeout duration.
You can enable LMS debug mode to ensure there is communication being sent.
If your LMS has a set timeout duration, you may want to check with them to see about making that time less if you have longer duration content to host.
Hi Emily,
Appreciate your prompt response.
When I was building content using Flash earlier, I used to have a heart-beat code that pings the LMS at equal intervals to keep the session alive. In a similar fashion, I was using another tool, that had a built in code that will push the bookmark status to the LMS each time the user uses the Next/Prev button to navigate between slides, and this in turn will reset the session-timeout counter for the LMS. My question was to check if Storyline has a similar heartbeat code, or the functionality to push the bookmark info to the LMS each time the menu or the navigation keys are accessed.
Thank you again!
Regards,
Sundeep
Hi Emily,
Thank you for showing me the LMS Debug option, I shall try that one as well to check on the heart-beat functionality.
Regards,
Sundeep
Hope the debug mode helps Sundeep.
Hi Emily,
My apologies for not having responded earlier, the debug option did help. Many thanks for you timely support.
Have a nice day!
Regards,
Sundeep
Glad to help Sundeep.
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