Drag and Drop Irregularity in Storyline 1
Jul 27, 2015
So I have a file that I'm working on that has a Drag and Drop interaction. The client we have wants 6 tasks dropped into 2 different areas. They also want a "correct" and "incorrect" sound to play when the user drops the answers into these boxes. If the wrong answer is selected, the boxes HAVE to snap back to the starting point. If it is the correct answer, the answer stays in the correct box.
My issue comes into play because 5 out of the 6 boxes work just fine and do what they are supposed to do. The very first box has been giving me so much trouble, and I can't figure out why. It will play the incorrect sound one time, and never do it again (unless you drag it to the correct spot, and try again, then it will play the incorrect sound...but only once). The rest of the boxes will replay the incorrect sound over and over if the user keeps dropping them into the wrong spot, but that first box just won't behave.
Things I have tried:
- Copying a box that works and reprogramming it
- Making a new box from scratch and programming it from scratch
- Remaking the whole slide again
- Using different sounds
- Using a different state to make the sound play (which works, but then the box won't snap back to the starting point, which is a MUST have for this interaction)
My co-workers and I have all puzzled over this for long enough and we're getting to the point where we're going to go over budget with this project if we can't figure this out! Anyone have any ideas what I can do? Attached is the file!
6 Replies
Hi Tori,
Thanks for sharing your .story file here and the detailed explanation. I assume you're referring to slide 1.1? I tested it and heard the incorrect and correct drop sounds for all 6 of the boxes, even when it was their second attempt at dragging them. Could you tell me which of those boxes is not working as expected?
Hi Ashley,
The box that isn't working is the very first box, starting with "Conduct consumer testing..." The rest seem fine. It plays the incorrect sound one time for me, and if I drag it back to the incorrect box a second time (not the correct one) it will not play again, although the rest do if dragged back to the incorrect box a second time.
If I drag it to the incorrect area, then the correct area, and then to the incorrect area it works again, but if I try to do the incorrect area twice in a row the sound will not play. Any thoughts?
Thanks Tori for the additional info - I'm going to follow those steps and try replicating what you described. Just wanted to let you know I was taking a look!
Hi Tori,
So I took a look and saw the same thing - so I looked at importing it into a new file, and that one slide worked as expected. So I went and imported the entire file, attached and it still behaved normally. With this in mind I'd like to offer a reminder about working on local project files as described here.
Can you take a look at the attached and let me know how that works?
Hi Ashley,
No worries about local project files, I always work off of my local hard drive and not off of other drives or networks, and my file names are simple and without symbols or accents. So that can't be the issue. I downloaded the file you provided and it is still giving me the same error as before. I cannot get your version to behave correctly either. Any other ideas?
Hi Tori,
Are you previewing just that one slide or the entire project or viewing the published output somewhere? I did both previewing options - and I'm able to hear it two times in a row - and then I need to drop it somewhere else to hear the sounds again, like they're resetting. But interestingly enough, some of the others behave in the same way, that if I drop them two times in a row in the same incorrect spot - I won't hear the sound again after the second drop whereas one of the others I can drop over and over again and hear the sound every time. I don't see anything off in terms of the triggers either. I played around with it - just to see, and moved one of the boxes, and then it worked everytime. Take a look at this one and tell me how it behaves for you. This oddity though leads me to believe there is something off with the file creation as a whole, which I know you mentioned you are working locally. If you continue to see this on other files, we may need to take a look at your system as a whole.
Since they likely only have two choices here - and this is the only box that behaves as such, the likelihood that they drop it incorrectly twice is hopefully slim?
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