Draw from question bank - repetition?

Jan 20, 2022

I have a single question bank of 12 questions, with a request to draw 5, and a pass mark of 80%.

During initial testing, I thought I'd seen a repeated question (Q4 was also shown as Q5) but brushed it off as a glitch.

I've sent the course off to review and both reviewers have had the same.

There's a three year old thread where a bug was reported but no definitive outcome. Is there any known issue?

(My only other experiences of questions have either been the flat type in SL2, and an SL360 bank which drew five from five)

https://community.articulate.com/discussions/articulate-storyline/question-bank-pulls-repeat-questions-and-this-is-not-a-problem

4 Replies

Maria Costa-Stienstra
Staff

over 2 years ago01/20/22 at 2:51 pm (UTC)

Hi, Joe.

Thank you for reaching out!

I'm happy to help! Would you be able to share your .story file either publicly here or privately through a support case so we can take a closer look at what's going on and help you troubleshoot?

over 2 years ago01/24/22 at 3:32 pm (UTC)

Thanks Maria I've raised a case.

Joe

L&D WW

11 months ago05/22/23 at 10:53 am (UTC)

Hi, I got the same issue. Please how can we fix is? It won't be fair in a competition if the users can get the same question more than once.

Luciana Piazza
Staff

11 months ago05/22/23 at 2:33 pm (UTC)

Hi Emma, and welcome to the E-Learning Heroes Community! Glad you're here! 🥳

Thanks so much for reaching out. I'm sorry to hear you're having this issue as well.

I'm happy to share the workaround steps provided to Joe in his support case. Perhaps they will do the trick on your end!

-The first thing I would recommend is to make sure you’re working on your local drive. Working on a network drive or a USB drive can cause erratic behavior. Please see the following article for more information and tips:
https://www.articulate.com/support/article/create-edit-and-publish-articulate-storyline-courses-on-your-local-hard-drive

-If that is already the case, I would recommend applying the solutions in the article below to repair your Storyline app:
https://www.articulate.com/support/article/Articulate-Storyline-360-How-to-Fix-Unexpected-or-Erratic-Behavior

If the issue persists, here are additional troubleshooting steps:

- Another step I'd recommend is making sure your Articulate 360 Desktop applications are up-to-date. Here’s how to quickly update your Articulate 360 apps.

Try repairing .NET Framework: https://www.microsoft.com/en-us/download/details.aspx?id=30135

Please let me know if any of these workarounds help! We'd be happy to take a closer look at your file within this thread or privately in a support case. Feel free to upload the .story file!

Looking forward to hearing from you, Emma!