Embedding Wistia video

Hi there, Alistair.  I'm sorry the full screen option is limited in the Articulate Review environment.  We're looking into the same issue with Vimeo videos as well, so I'll document this behavior for Wistia videos so we can broaden the scope.

If you publish your course for web, are you able to use the Wistia full screen option?  You can do a quick test of your published web output here:  tempshare.articulate.com.  Just drag the zipped web output and you'll get a link to your course that's good for 10 days.  It's perfect for having a quick look at your course in the live environment.

As for the recommended and fallback embed codes, let me put my head together with my team to find out more about how they differ.  I'll update you as soon as I can!

Hi Alistair.  Circling back, I was able to reproduce this issue in a new file using a Wistia video.  To confirm, the web output does retain the full screen option.

I looked into the difference between the standard and fallback embed codes provided by Wistia.  Our recommendation is to use the fallback embed code at this time, which uses an iframe format.  The standard embed code uses JavaScript, and Storyline has an issue with JavaScript embed codes.  We're investigating, and I'll let you know if there's any change.

Let me know if there's anything else I can do for you!

Hi,

Thanks for the response!

I will try to test this within the client LMS, to be sure that the fullscreen button displays.

Cheers

Alastair

Hi Crystal,
I've now had the client test the embedded Wistia video within their LMS and it displays the same behaviour as in Articulate Review - the video displays, but the 'fullscreen' control does not display. See attachment.

It seems that I can offer two options:
1) Video embedded within the slides, no option to maximise
2) Videos open in a new browser tab, maximise option present, users must allow pop-ups

The initial feedback was that having the videos in a separate window might be confusing, but I think it could be mitigated with reminder messages on the base slides "The related video should be playing in a separate browser tab. If you don't see it, please be sure to enable pop-ups"

Thanks

Alastair

Hey Alastair,

Thanks for popping back in with an update. Glad you were able to find something that worked for you in the meantime as well.

Hi Alastair!  Just an update that we fixed an issue in Articulate Review where the fullscreen option wasn't being included for embedded videos in Storyline and Rise courses hosted in Review.

You don't have to do a thing, though!  The fix will apply to all of your Review content immediately.  Let us know how it works.  😀

Do I need to update 360 or is this supposed to happen automatically on the back end. My Web Object Wistia videos are still not showing the full screen option unless I open it in a new browser window.

Hi Christopher!

Sorry you're still seeing trouble with Wistia videos. Do you see the full screen option when you open this link?

I do. I'm embedding my Wistia videos into Storyline and then putting that into Rise. Could that be the problem and if so... is there a work around?

Hey Christopher,

Hmm, you're right. The full screen option is not there when the Storyline 360 content is embedded in Rise. I'll bring this to my team so we can take a closer look at why that's happening.

In the meantime, is there a reason why you embedded the Wistia video in Storyline and not directly in Rise? 

Also a good question :)

I could not figure out a way to make sure the user was viewing the entire Wistia video when embedded into Rise. In Storyline I can use JavaScript to have a button appear when the video has ended, which then submits the results. Open to any other suggestions you may have while we wait for the team to get back to you on the full screen option.

- Christopher

Hi there, Christopher.  Thanks for giving us some context around your setup.  ☺️

The quasi-technical explanation for what's happening here is that the video is in Wistia, is in Storyline, is in Rise.  We're approaching "Inception" territory.  🙂 Even though the video has full screen attributes in its coding, the parent container, in Rise, isn't also writing those full screen attributes.  Thus, the full screen behavior isn't making it all the way to the surface.

We've got this behavior documented for our team to explore.  I don't have a workaround that would meet your needs for tracking users having viewed the video, but I'll keep you updated on any changes.

Hi there. A follow up question.... since the earlier mentioned method for embedding is not currently available, I've decided to embed videos directly into rise. However, I'm noticing the full screen button does not appear when it's posted into the LMS (Cornerstone) and launched in IE. That was resolved, correct? Am I missing something? I'm using the multimedia block and embedding with a link to the video vs. an embed code. Please let me know when you have a moment.

Best,

Christopher

Hi Christopher,

The issue we fixed previously was Wistia videos that weren't going full screen when published from Storyline to Review. That may not have changed how your LMS reads this data, or how IE functions there as well.

Can you let us know if you're able to test in any other browsers or upload a copy to SCORM Cloud to see how it behaves outside of Cornerstone and IE? 

Hey Alyssa,

I know this is a 2 year old comment but I'm curious how you were able to get this video to embed without having any of the other webpage information from Wistia. I'm using the Insert Web Object from Storyline and including have tried all embed code options (standard/fallback) but when I open that slide. the entire page with the title and header logo will appear.

Hi Joshua and welcome to E-Learning Heroes. 😊

Since this conversation is a bit dated, it'd be best to start fresh with what you are experiencing.

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.

Hey Leslie,

Thanks for reaching out. In between asking that question and now I was actually able to resolve this problem. I ended up using code from one of their help pages around embedding videos rather than the built in embed code generated from a video itself. Pasting it below in case it helps anyone else out later on.

<iframe src="//fast.wistia.net/embed/iframe/[insert the last sequence of letters and numbers from your wistia video here]" allowtransparency="true" frameborder="0" scrolling="no" class="wistia_embed" name="wistia_embed" allowfullscreen="" mozallowfullscreen="" webkitallowfullscreen="" oallowfullscreen="" msallowfullscreen="" width="620" height="349"></iframe>
<script src="//fast.wistia.net/assets/external/E-v1.js" async=""></script>

I appreciate the update and you sharing the solution, Joshua! 🎉

Big shout out to Joshua. I was struggling with the Wistia provided code as well. THANK YOU!

Joshua, this is fenoooomenal!