4 Replies
Lauren Connelly

Hello Ken!

I'm happy to help! I've just tried this on my end, downloading a Google Slides presentation as .pptx and importing it into Storyline 360, and I didn't come across any error messages. Are you opening the .pptx in PowerPoint first before importing it into Storyline 360?

I'd also recommend trying to import the .pptx file into a new Storyline 360 project. 

Please keep me updated!

Leslie McKerchie

Thanks for the file, Ken. 

I was able to take a look and unfortunately ran into the same issue, even after a bit of troubleshooting.

I see that you are on a Teams plan, which provides priority support, so I've opened a case on your behalf and passed along the information you've shared here so that you can work directly with one of our support engineers.

You should be hearing from someone soon.