May 31, 2017

When I try to publish a file, I get an error message saying "something went wrong" and asking me to send a message about what it is. How can I get around this and publish?

1 Reply
Ashley Terwilliger-Pollard

Hi Jenny,

I'm sorry for the issues with your publishing, but I'm happy to help! Can you tell me a bit more about your set up, such as: 

  • What version and update of Storyline are you using? (Inside Storyline, go to Help-> About Articulate Storyline)
  • Are you publishing locally to your desktop or C: drive? 
  • Is this happening on all your files or just on particular file? 

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