Exit button does not work
Sep 18, 2014
By
George Kolge
: I am having issues with the exit button.
1. When published through the WEB option this button works but does not work when publishing through the LMS option.
2. The completion tracking is notworking on our LMS. Could this be related to the exit button issue?
I have made changes to the configuration.js file under the LMS section as suggested in this link:-
Please help URGENT, as we need to upload the created course and needs to go live asap.
Thanks.http://www.articulate.com/support/storyline/exit-course-trigger-does-not-work
George
2 Replies
Hello George,
You can try testing the content on the SCORM Cloud as well, the industry standard for testing. If it is working here, it is most likely an issue with the LMS.
You can look here for some information on troubleshooting tracking issues withing your LMS.
Let us know if you need anything else!
George, another option is to not use an exit button, but rather direct your learners to exit the course using the browser's exit button. We generally do this as a best practice for courses loaded into our LMS.
This discussion is closed. You can start a new discussion or contact Articulate Support.