Exit Course function
Oct 28, 2013
By
Damian Lance
My company is having issues with exiting courses created in Storyline, where when a user clicks a button that runs the Exit Course trigger it takes 2+ minutes for the course window to close.
This feature works fine on our development environment, so I know the issue is with my company's production environment. I am just wondering what data the course is sending to the server and what steps it is going through when the Exit Course trigger is used. I am hoping that by stepping through the function we can find out where our problem is on the server.
3 Replies
Hi Damian and welcome to Heroes!
The exit course trigger may not be working due to security restrictions in some modern web browsers (such as Firefox) that prevent windows from closing themselves, so the Exit course trigger will not close the browser window. Additional information about that scenario, and other reasons why it may not be working can be found here.
Sorry for not getting back sooner. Just today I came to find out that the course we were having problems wasn't even our Storyline version. There was some confusion because I had built a Storyline course but it hadn't actually replaced our course on our prod site. Sorry about that!
No problem Damian! Thanks for popping back in with an update though
I'd like to welcome you to E-Learning Heroes as well!
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