I did not want to use the player, so I added my own buttons with triggers for captions and play/pause. When I hit the caption button, the captions don't start until the second caption. However, if I pause the video immediately, hit play, and then hit the caption button, it will show the first caption.
How can I make the first caption show automatically when the caption button is hit the first time without needing to pause and play first?
I'm sorry to hear you're having difficulties with your Closed Captioning displaying correctly. I understand your frustration.
Would it be possible to take a closer look at your file? Feel free to attach it to this thread or privately in a support case. You can also attach a Peek 360 capture of what you are experiencing so we can better assist you!
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Hi Adam,
Thanks so much for reaching out!
I'm sorry to hear you're having difficulties with your Closed Captioning displaying correctly. I understand your frustration.
Would it be possible to take a closer look at your file? Feel free to attach it to this thread or privately in a support case. You can also attach a Peek 360 capture of what you are experiencing so we can better assist you!