Articulate Storyline will not let me open the program. Everytime I try it tells me that my IE needs Flash Player 10 or higher. I have downloaded the player and yet articulate still does not want to open. Can someone please help me?
A Storyline update fixes the issue. Brian describes the problem and links to the download that solves the problem under UPDATE at the bottom of his post:
You'll want to enable the Check for updates at startup feature to be notified when the new update is available so that if there is a similar issue in the future you'll see information when trying to open Storyline.
Thanks Ashley. I thought I had selected that during install...but obviously not. :(
Have a great day and thanks again for the tip! Patrick
Patrick Fell
eLearning and Database Manager
Education and Resource Development Department
[UMUCHLogoEmail]
Phone: 443.643.2950
Fax: 443.643.2902
E-Mail: pfell@uchs.org www.uchs.org
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No worries Patrick - glad we were able to get you situated. Also, just an FYI when replying via email your signature is included here in the post so you're welcome to edit that and remove information if you'd like.
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Hi Lissbeth -
A Storyline update fixes the issue. Brian describes the problem and links to the download that solves the problem under UPDATE at the bottom of his post:
https://community.articulate.com/discussions/articulate-storyline/flash-player-16-issue
Yes. this helped thank you so much.
Glad that Steve was able to assist you here Lissbeth :)
Likewise, thanks for this information, Steve. I've been dealing with this issue for a couple of months...now, it's resolved.
Hi Patrick,
You'll want to enable the Check for updates at startup feature to be notified when the new update is available so that if there is a similar issue in the future you'll see information when trying to open Storyline.
Thanks Ashley. I thought I had selected that during install...but obviously not. :(
Have a great day and thanks again for the tip! Patrick
Patrick Fell
eLearning and Database Manager
Education and Resource Development Department
[UMUCHLogoEmail]
Phone: 443.643.2950
Fax: 443.643.2902
E-Mail: pfell@uchs.org
www.uchs.org
CONFIDENTIALITY/NONDISCLOSURE NOTICE:
This email transmission and any attachments are confidential.
They may also be privileged or otherwise protected by law.
If you have received this email by mistake, please reply to the
sender via email or by calling the sender at the above number,
and delete this message from your system. You may not copy
this message or disclose its contents to anyone.
No worries Patrick - glad we were able to get you situated. Also, just an FYI when replying via email your signature is included here in the post so you're welcome to edit that and remove information if you'd like.
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