Flickering white bar when button over the edge of a slide on IE11.

Jul 02, 2019

We've encountered an issue where there is a white bar that appears intermittently when a user clicks a button that is partially off the edge of a screen (for stylistic purposes).

Take a look at the attachment and load it in IE11 on the review site to see it in all it's glory - or check it out here: https://360.articulate.com/review/content/35d51992-948d-4d66-9a49-6d8dc2cddaf5/review

Has anyone else encountered this and does anyone have a fix for it?

1 Reply
Ashley Terwilliger-Pollard

Hi Andy,

Thanks for both the link and the .story file. I saw what you were describing with the occasional flash of White while viewing in Internet Explorer 11, and luckily I didn't see it in Chrome or Edge browsers. I took a look at your file, and I'm not sure it's the same one you published as the background image wasn't there and the shapes were not set off to the sides. Can you confirm for me? 

I also took a stab at adding my own background since the original was just white to see if that would show the same flash. You'll see both linked in the versions of my Review 360 link here. I didn't run into any issues with this version.

I published that one with Storyline 360, build 3.29.19305.0 which is the latest update of Storyline 360. 

Let me know about the file you shared and happy to take a look at a new copy if needed! 

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