Does your LMS have a preferred browser? I'd recommend reaching out to your LMS admin to see if there is a browser they prefer to receive the Learning Management System's full capabilities.
As far as I know, the LMS doesn't have a preferred browser. I just asked the question, I will come back to you with the answer. In addition, the old courses work perfectly on both IE11 and Chrome. Only the new exported courses don't update the tracking on IE11.
I agree, Chrome is the best for the LMS. Unfortunately, our employees have to use IE11 until 31st of december. I'm looking for a solution until this time.
Thanks for confirming. I'm opening a support case on your behalf with all of the information you've shared here so that you can work directly with one of our support engineers.
7 Replies
Hello!
Does your LMS have a preferred browser? I'd recommend reaching out to your LMS admin to see if there is a browser they prefer to receive the Learning Management System's full capabilities.
Hello Lauren,
Thank you for your answer.
As far as I know, the LMS doesn't have a preferred browser. I just asked the question, I will come back to you with the answer.
In addition, the old courses work perfectly on both IE11 and Chrome. Only the new exported courses don't update the tracking on IE11.
Hi!
I'll look forward to an update! I've heard most LMS's work best in Chrome.
Hi !
Thanks for you anwser.
I agree, Chrome is the best for the LMS. Unfortunately, our employees have to use IE11 until 31st of december. I'm looking for a solution until this time.
Thanks for the update. I'm curious if you are able to replicate this issue in another LMS, such as SCORM Cloud, or is this issue specific to your LMS?
In addition, when using Internet Explorer, is Compatibility View turned off?
Required Browser Settings for Viewing Published Courses
Thank you for your help, Leslie.
I've tested on Scorm Cloud and on an other LMS and the issue is the same.
On IE, Compatibility View is indeed turned off.
Thanks for confirming. I'm opening a support case on your behalf with all of the information you've shared here so that you can work directly with one of our support engineers.