Font issue in IE11 at the client side

Hi Articulate Team,

We are facing an unusual font, font spacing and UI issue when module is being played in IE11 at the client side. It is working as expected in Chrome, Mozilla etc. at the client end. Before releasing at the client end we too tested in all the browsers including IE11 but its working absolutely fine at our end. Can you please suggest how to resolve this issue? I have attached the screenshot to understand font issues.

Thanks,

Amey Sawant

 

1 Reply
Rubie Buenaobra

Hi Amey,

I think you need to enable the font download setting in the client'side. Internet Explorer is the only browser with a built-in font download setting so this generally applies only to IE users. To enable font downloads in internet explorer, you may check on the link here for further information.

Hope this helps.

Regards,
Rubie