Font not rendering correctly - the alphabet 'f' is missing.

We are facing an issue with one of the learners who is taking a course created with Articulate 360. For some reason - 

1. The font is rendering incorrectly for this user. It's not the same as the one we used to create the training.

2. Only the letter 'f' is missing! (This one's weird)

Please see the attached screenshot. I am not sure if this is a browser issue or system settings issue. Can somebody help me resolve this?

 

 

2 Replies
Noel Read

Hi, I experienced the f missing for users using  IE - I changed the font to Arial and that fixed the issue. But there are other web fonts that will work.

Even though I use Arial and the IE users can see all the letters now, the font still looks like Times New Roman. But at least the f is now visible.