1 Reply
Ashley Terwilliger-Pollard

Hi Akash,

The GDI + error is a permissions error typically associated with Graphics hardware:

You may want to look into if there were any updates to your driver for the graphics hardware occurred which is now causing these issues. If no new updates have occurred, I would suggest checking for new updates and install those.

It could also be that your system user permissions have changed and caused the issue. Storyline doesn't require you to be an admin to use the software, but it also doesn't mean that even if you are logged in as an admin you have access to everything on your system set up. I'd suggest trying to use Storyline by right clicking and choosing "run as administrator" and see if that makes a difference.