I am working on one of my story file from last few months,
but now story file is giving GDI+ error on saving of file, and this happening
now even I reopen file. So now I have to do redevelopment as I am not
able to use that file.
The GDI + error is a permissions error typically associated with Graphics hardware:
You may want to look into if there were any updates to your driver for the graphics hardware occurred which is now causing these issues. If no new updates have occurred, I would suggest checking for new updates and install those.
It could also be that your system user permissions have changed and caused the issue. Storyline doesn't require you to be an admin to use the software, but it also doesn't mean that even if you are logged in as an admin you have access to everything on your system set up. I'd suggest trying to use Storyline by right clicking and choosing "run as administrator" and see if that makes a difference.
1 Reply
Hi Akash,
The GDI + error is a permissions error typically associated with Graphics hardware:
You may want to look into if there were any updates to your driver for the graphics hardware occurred which is now causing these issues. If no new updates have occurred, I would suggest checking for new updates and install those.
It could also be that your system user permissions have changed and caused the issue. Storyline doesn't require you to be an admin to use the software, but it also doesn't mean that even if you are logged in as an admin you have access to everything on your system set up. I'd suggest trying to use Storyline by right clicking and choosing "run as administrator" and see if that makes a difference.
This discussion is closed. You can start a new discussion or contact Articulate Support.