I'm seeking your help because when I publish or preview a course in Articulate 360. The titles become gibberish and the sequences of numbers, instead of starting from 1, start from 2.
I attached below one screenshot of one of the slides of this course when I'm working on it and one of this same slide once I published it.
Wow, that's gibberish indeed! Tell me more about this project:
Are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.17.16188.0 in the bottom-right corner.
I had the same issue in SL 360 and it came on sort of suddenly, using Proxima Nova (regular) font. I found I had to Clear the Use Modern Text check box (Design tab > Themes > Fonts) to make it publish correctly.
Great news - our team identified the issue you were running into where that text would turn to gibberish and implemented a fix in the latest update of Storyline 360. Take a look at the release notes here for some more detail and you can update by launching the Articulate 360 desktop app on your computer and click the Update button for Storyline. Details here.
4 Replies
Hi Claire,
Wow, that's gibberish indeed! Tell me more about this project:
Are you on the latest update of Storyline 360? To check, click the Help tab, then click About Storyline. You should see 3.17.16188.0 in the bottom-right corner.
I had the same issue in SL 360 and it came on sort of suddenly, using Proxima Nova (regular) font. I found I had to Clear the Use Modern Text check box (Design tab > Themes > Fonts) to make it publish correctly.
Good to know, Janis. Thanks for chiming in here! Our team is investigating this behavior, and we'll let you know as soon as we get more information.
Hi Claire and Janis,
Great news - our team identified the issue you were running into where that text would turn to gibberish and implemented a fix in the latest update of Storyline 360. Take a look at the release notes here for some more detail and you can update by launching the Articulate 360 desktop app on your computer and click the Update button for Storyline. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
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