Grouped icons fall apart when moving.
Apr 04, 2018
By
Amanda McC
Hi everyone,
sorry if this has been answered/resolved before but I'm unable to find a thread on it. Occasionally when moving 2 or more icons in a group (to make one icon) they morph beyond all recognition. Pressing "undo" only moves the bounding box back and doesn't effect the icons. So there is no way to recover the icons. Has anyone else experienced this diabolical bug and come up with a workaround? It happens after copying and pasting the icons into another project. Obviously that is the only way to move assets as Storyline eschews an asset library interface. The two images below show what happens when moving the groups about 15 pixels to the left. As I say there is no recovery process.
16 Replies
Thanks Matthew, that will definitely work in the short term. It's slightly concerning going forwards, but no more than I have come to expect from Storyline 360!
As ever I shall cross my fingers and wait for the next clanger.
Amanda, having problems with groups is well-known in SL. Less known, but (in my opinion), worse are the problems of trying to copy and paste between projects. it may not help in this situation, but importing the slide and erasing the unwanted objects is the only successful method of moving objects from one project to the next. As i say, Micheal's experience suggests that this may not work in this case, but I think it is preferable to changing them to one graphic image.
On the other hand, FWIW, if you are going to go the one graphic route, I find using a snipping tool faster than saving as a picture.
I appreciate the insight. At the moment, with the various project versions I am working on, I think importing entire slides and deleting unwanted assets would be so time consuming as to defeat the object as I'm working with so many small icons. However you have given me an idea to create an "asset slide" in each project and use that to move the icons around. Thanks for the tip!
I just ran into this same issue and wow is it frustrating! Have you found any additional solutions in the last few weeks since your orig post?!
I ended up ungrouping my icons (icons on a circle shape with text below) and then they would move together if I selected them all. Then I would regroup. I had to examine all of the triggers related to these groups and adjust if the group name was lost, etc.
Thanks for popping in to share your support case Matthew. I can see that Robert has reported this for some additional investigation.
This bug appears to still be present, whenever moving icons or grouped shapes. So far only resolution is to ungroup and try to set everything back to original state before grouping again.
May also be related to undo feature?
Hi Greg,
I just wanted to confirm that this is still an open issue with our team, but now that you're subscribed to this conversation, we'll let you know once we have more info to share.
So this is a 2-year-old issue and it has not been addressed by Articulate. SMH... Anyway, this may help someone: One of the issues here is that sub-grouped objects can confuse Storyline. Being that it appears to be built, more or less, on a PowerPoint framework, on-screen vector graphic manipulation is quite limited in many key respects.
If you have objects grouped WITHIN your main group, this could exacerbate the issue outlined at the start of this thread. SL doesn't seem to understand how to manage the multiple grouping relationships, and you try moving the group or resizing it, and it goes pretty haywire. Try ungrouping everything and regroup as one group. It seems to have mostly solved the issue for me.
I see this is STILL not resolved or am I just silly? I insert icons and SL recognises them as ungrouped 'freeform' objects when trying to create triggers, Any advice?
This bug happens still but also happens when shift selecting multiple objects to move, one or 2 of the objects will not move the same as the rest causing misalignments.
Same issue for me. I tried to get around the "icons have no fill and are difficult to click" issue by combining an icon and a shape within a state, only to discover this issue with copying/moving the now two objects. Grrrrrr....I've been using Rise recently and this is the first time I've used Storyline in months. What a reward!
FYI I've tried all of the above, as well as changing monitor resolutions, zoom factors, and opening Storyline in the main and extended display to no avail. Totally agree with Mark that the graphics manipulation capability of Storyline is lacking. Please fix Articulate!
Steve,
Copy the icon, then select and edit the shape. In the normal state, paste the icon. Done in this fashion, they become one object.
Because the Normal state is the basis for the other states, you can save a lot of time by performing this action before creating any other states.
Thanks for the advice Walt, I'll try that next time. I've now given up on this Storyline interaction. I was trying to build it into Rise to make the Rise course more mobile compatible. The Storyline interaction had a zoom region in it, but when the user touched the zoomed content on their mobile screen, the slide would 'slide' across to an another part of the same slide. No doubt another known glitch with Storyline, but I've run out of patience. I'm going back to Rise, because it works....Thanks.
Yes, definitely STILL a glitch with Undo and grouped/sub-grouped objects - it happens to me multiple times a week. I just had this happen now, where I pasted an item ON TOP of a grouped element (with sub-groups). I then moved the pasted item to another location on top of the group, but wasn't happy so I pressed Undo and the objects INSIDE the grouped element actually horizontally scaled to around 130% wider. No matter what I do now, the grouped objects WILL NOT correct back to what they were. I'm going to have to either close the unsaved project (losing other edits I've made) or manually fix it - which is a problem because I have the elements on this slide aligned with a Move animation to the previous slide.
SUCH A PAIN!
BTW, sometimes I find that when grouped objects go weird after pressing Undo, if I select the group and nudge it with the arrow keys (ie press the left, then right arrow keys to put the object back where it was), they will often correct themselves. Unfortunately that didn't work for me today, hence why I'm in here looking for solace with other frustrated Storyline users.
This is a MAJOR glitch and I'm sad to see it's this old!
+1 this is still an existing bug that is incredibly frustrating and a time waster having to fix what the undo function messed up. See the pictures below for an example of what a group and sub groups normally looked like and then what undoing a move did to the group.