Help! Publishing Error... HUGE deadline! :(
Feb 23, 2016
By
Gina Heumann
I am completely unable to publish right now. I've tried rebooting the computer. I deleted a ton of files to make sure it wasn't a space issue. I've had no issues since installing Storyline2, and have probably created 15-20 courses since making the switch. I'm on a HUGE deadline now and can't get this to work!
The message just says "We're sorry... something went wrong with Articulate Storyline and it might close". EVERY. TIME.
No issues publishing to a WORD document or previewing individual slides. Just publishing to LMS or web.
PLEASE HELP!
9 Replies
Hi Gina
try creating a new project file and then importing your current file in. Make sure you are working on your local drive and the file name is less than 256 characters and doesn't contain any wildcards
If you want to upload the .story file, I'm happy to try and publish for you and send the published file back if it will help you out
Ok, I'll try that. It is on the local drive with a short file name. I'm trying to download the latest version and see if that works. If not, I'll try the new file idea.
And I'll let you know if I need publishing help!
THANKS!
Nope. Didn't work. Same error. I'll try to upload here.
Hi Gina
do you want it published for web or lms - any specific settings you want applied?
Here it is published to web
No issues with the publish - I haven't opened and tested it though
Hmm... very strange. I've been copying my slides over one at a time, then hitting publish, and it appears to be an issue in the quiz. Thanks for the publish! I can at least review it tonight before trying to fix the issue in the morning so I can get it into the LMS.
I so appreciate your help!
Glad it helped Gina - shout out if you get stuck and need an LMS publish - just include your settings.
Looks like the problem is in the results slide... I will try to remake it tomorrow. If that doesn't work, I'll let you know! Right now it's WAY past my bedtime. ;)
I found your problem that you should try to follow these steps:
in Result slide:
1. Edit Result Slide -> Option -> Uncheck : Show user's score and Show passing score -> Ok.
2. Open Edit Result Slide and check: Show user's score and Show passing score again.
Hope this can help you.
This discussion is closed. You can start a new discussion or contact Articulate Support.