I have inserted some audio within TRY IT slides, which for most has worked fine, but I have 2 slides where the learner has to type in text and click on the Submit button, my trigger for audio is: Once user clicks Submit and is correct answer they will hear the audio, but this is not working.
It may be how you have your triggers set up - order matters with these. Can you share your .story file here with us so that we can take a look? If you'd prefer to not share it in the forums, please feel free to submit it privately.
I am still having an issue with Sound Triggers in my Try It slides, it's working for some but not all slides, and they all have the same type of triggers on them as far as I can see.
When I preview each individual slide it works fine, and as soon as I preview the Scene or Publish and watch back, only some of the sound triggers can be heard.
So the aim is for when the correct hotspot is click on, a 'Ting' is heard.
Since it's working on some slides but not others, are you able to share your .story file with our Support team? That way they'll be able to take a look at it and test it. If you'd like to let me know the case number once you submit it, I'll follow along as well.
Thanks Ellen - I see Jayem was able to isolate this to the triggers you had set up, as on some slides there was a jump to slide, after the play media slide and there wasn't enough time for the media to finish. He suggested replacing your "jump to next slide" trigger with a "jump to slide when media completes" trigger to solve the problem. Let us know if you need anything else!
9 Replies
Hi Ellen,
It may be how you have your triggers set up - order matters with these. Can you share your .story file here with us so that we can take a look? If you'd prefer to not share it in the forums, please feel free to submit it privately.
Hiya, thanks for your reply, I did move the triggers around after I read your message but still doesnt seem to work, any other suggestions?
Hi Ellen,
I played with this in my own file, and made you an example - since you only wanted the audio to play on a correct answer here is what I did.
Set the media to play, when the user clicks submit if textentry1 is equal to ashley
Once the media completes, to submit interaction
I also set up a trigger if they got the wrong answer, to submit the interaction if textentry1 is not equal to ashley.
I've attached my example here. Let me know if that helps!
Hi Ashley,
I am still having an issue with Sound Triggers in my Try It slides, it's working for some but not all slides, and they all have the same type of triggers on them as far as I can see.
When I preview each individual slide it works fine, and as soon as I preview the Scene or Publish and watch back, only some of the sound triggers can be heard.
So the aim is for when the correct hotspot is click on, a 'Ting' is heard.
Here's another
And another
Hi Ellen,
Since it's working on some slides but not others, are you able to share your .story file with our Support team? That way they'll be able to take a look at it and test it. If you'd like to let me know the case number once you submit it, I'll follow along as well.
Ashley the Case Number is: 00355847
Regards.
Thanks Ellen, I'll follow along!
This has now been resolved Ashley.
Thanks.
Thanks Ellen - I see Jayem was able to isolate this to the triggers you had set up, as on some slides there was a jump to slide, after the play media slide and there wasn't enough time for the media to finish. He suggested replacing your "jump to next slide" trigger with a "jump to slide when media completes" trigger to solve the problem. Let us know if you need anything else!
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