Help! Zoom Issue

Dec 04, 2014

Hi, I've got a series of screencasts and would like to use the zoom function, but also need to maintain video player controls. When using the zoom, it zooms past the video player controls, i.e. I can't see them anymore. 

Why is this and how can I get around it? I would love to use zoom, but absolutely need to have video player controls available the entire time. I've tried building my own video player buttons, but zoom overrides everything.


9 Replies
E-llaber Rer

Hy guys, first time posting here.

I'm having issues with zoom regions, and I can't figure out wether it is a buggy feature or I'm missing something.

My aim is to zoom in on a slide part and then zoom out at a certain time (setting transition speed to "very slow"), but everytime something unwanted happens - like the zoom getting stuck in the first positiion or zooming out like 10 px and then stopping there. As you can see in the Story, if I set the speed to slow it seems to work poperly.

Can you help me find a way to slowly zoom in and out a specific part in the same slide, or do I have to use just the Slow set?

Thanks a lot in advance, and keep up with the great job you are doing here :)



Alyssa Gomez

Hello, E-llaber! Our team is investigating an issue where using the "very slow" setting results in an incomplete zoom, and it sounds that you ran into that bug. So sorry it's affecting your file.

As soon as we have a fix for this bug in place, we'll let you know about it! For now, the best workaround is to use the "slow" setting instead of "very slow".

Ren Gomez

Hi Everyone!

We just released another update for Articulate 360 and included a few important fixes that you'll see in the release notes here.

The issue you were running into with zoom regions with a transition speed of "very slow" didn't zoom in completely has been corrected as well.

Just launch the Articulate 360 desktop app on your computer and click the Update button for Storyline 360. Details here!

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