Hotspot are not working in storyline 360 at my tablet when i use browser Chrome or Edge

Apr 27, 2023

I have produced a lot of interactive storylines now using the modern player and i using a lot of hotspot. Then when we using share link to see and try the course on tablet the hotspots dosent work in browser Chrome and Edge. But the exercise works in browser Firefox. The exercise works on PC and mobilephone with Crome, Edge, Firefox. I had now try the classic player again and then the hotspot works i Chrome,Edge on the tablet.

1 Reply
Jose Tansengco

Hello Christer,

Sorry to hear that you ran into this issue. 

I opened a support case on your behalf so we can get you in touch with our support engineers. They'll have access to test the behavior using devices that are similar to yours, which means they'll be in a good position to identify what's happening. Someone from our team will be in touch shortly!