Hotspots move on screen resize

May 29, 2019

On a system training we have the problem that it works perfectly on people's desktop, but on a laptop the hotspots over some of the button seems to move 'somewhere' - which means user can not proceed as they can not click anything that is correct.
If you resize browser window (75% instead of 100%) they are in the right place again. Any solutions for this in Storyline?


3 Replies
Leslie McKerchie

Hi Miranda,

Thanks for reaching out and sharing what users are running into with your course.

I have a few additional questions as I try to test and replicate the issue:

  • What version of Storyline are you using?
  • Are the slides part of a screen recording with Try/Test Mode or just a Graded/Freeform Hotspot slide that you've added?

With your permission, I'd like to take a look at your project file to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.