Hotspots not working in IE11 - Storyline 3
Dec 15, 2017
I have come across an issue when publishing Storyline 3 Try/View mode projects to Web when my end users are using IE11.
No matter which HTML 'Story' link I use to run access the module, the 'Hotspots' do not respond.
The 'captions' show when the mouse hovers over the hotspot in the 'Try' mode, but the interaction does not happen when the hotspot is selected. If the user selects outside of the hotspot, they get the 'Incorrect' message, but no matter what they try, the hotspot will not operate as it should. I have tried publishing in Web and CD, both have the same outcome on my end users IE11 machines.
The file works perfectly in Microsoft Edge and Google Chrome.
Has anyone else had this issue, and if so, how did they overcome this?
Unfortunately I cannot share the file due to company policy