How to open course with Ipad throught VPN.

Feb 19, 2013


I have published the course and I have tried open story.html since an intranet through VPN. When I click on link the Articulate Mobile Player show a message: "Access denied".

If i open the link with a navigator like firefox on a pc, it works.

And if i upload the course to it works perfectly with Ipad.

I need that ipad works with vpn to my intranet.

8 Replies
Peter Anderson

Welcome to the community, Mitro!

Does your VPN intranet require a login, by any chance? Currently, there isn't a way to pass security credentials from a web browser to a mobile application apart from Tin Can API. As a result, you won't be able to view SCORM, AICC, or web content in the Articulate Mobile Player if your LMS or web server requires users to login. You can try doing the following:

  • Publish your Storyline content for LMS, but do not mark the box to Use Articulate Mobile Player on iPad. (If you include the HTML5 option when publishing, your content will launch in mobile Safari when viewed on an iPad.)
  • Or, publish your Storyline content for Web, and mark the box to Use Articulate Mobile Player on iPad. Then upload the published content to a web server that does not require users to login to view the content.
Peter Anderson

Thanks for the information, Mitro. And you're still testing wit an iPad, correct? With a supported HTML5 browser?: 

  • Google Chrome 14 or later on Windows or Mac
  • Safari 5.1 or later on Windows or Mac
  • Mobile Safari in Apple iOS 5.0 or later on iPad

I think it would be best if you opened a case so we can have a look at your project. You can do that here


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