HTML5 not loading in IE or Chrome
I have a Storyline 3 file that is not playing when viewed on either IE or Chrome. The file is on a LearnUpon LMS and is a HTML5 only file. We had reporting issues with using flash so had to remove this completely.
Users were able to view the flash file, but cannot see the HTML5 version.
This issue is only affecting some users. I can launch the HTML5 course from the LMS in both IE and Chrome, which makes me think it may be an issue with computer setting rather than the browser.
Has anyone experienced this issue? And were you able to fix it?
Thanks for any help!