Html5 output giving black screens
I am having the issue of getting black screens in html5 when i make "View Mode" and "Try Mode" sections in my lessons. This only happens when the screen transitions to a light box slide. Once this has happened, the screen will stay black until the video portion is over. This is obviously an issue with Articulate and html5. Has this been reported yet? I cannot offer these lessons in html5, which is not good, if this issue cannot be resolved before we launch.
I have attached a video to show you what I am talking about. The first part is the lesson in the html output. The second part after the completion slide is the html5 output with the black screens. I have tried republishing and checked other lessons for this and it occurs. I am using Google Chrome for both instances. Hopefully, we can get this resolved soon. Thanks.