HTML5 Quiz issue on mobile

Jun 21, 2016

Hi all,

we are having an issue with Quiz in HTML5, when users does not select an answer and they click submit an alert pops up asking them to select one. Once they click "OK", they return to the question but the submit button changed to next/prev and they are unable to select any of the answer. The system reacts like if the question was submitted. When starting the same course with a computer, so using the html version, the issue is not present.

Trying to figure out what is causing this. All of our content are developed using the same templates, but not all have this issue.

Tank You

QuizIssue.png

3 Replies

Christie Pollick

almost 8 years ago06/21/16 at 6:12 pm (UTC)

Hi, Sebastien -- Thanks so much for reaching out! May I ask if you are running on the most current version of Storyline 2, which is Update 9? If you look at the release notes under May 23, 2016, you will see that "Fixed issue where the Submit button was missing when revisiting a question slide in HTML5 output" has been addressed. Please let us know if that helps or if you are still having troubles!

Sébastien Pronovost
Author

almost 8 years ago06/21/16 at 6:32 pm (UTC)

Hi Christie,

We are running the most current version.

thanks

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Christie Pollick

almost 8 years ago06/21/16 at 6:36 pm (UTC)

Hi Sebastien -- Many thanks for confirming that you are still having issues, despite being on the most recent update where this behavior should no longer be occurring. We'll need to take a look at your file, so if you'd prefer confidential review, please use this form to send it along.

HTML5 Quiz issue on mobile

3 Replies

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