HTML5 Resume Saved State

Welcome to E-Learning Heroes, Mark!

First, can you tell me what version of Storyline you're using, please? To find this information, click on "Help" and "About Articulate Storyline".

If you're not running version 3 (1305.2012), please download and install the update using the link below:

Articulate - Storyline Update 3

Once you've finished installing the update, please republish and test your course on the iPad. If the problem continues after installing the update, or if you already have Update 3 installed, please let me know.

Thanks very much!

Christine

Thanks Christine. Just before I posted this question I downloaded the latest version (1305.2012), re-published the course and tested it on the iPad.

cheers

Ryan

Hi there Ryan,

Thanks for getting back to me!

Ok, so you're encountering this with the latest version, correct? Any chance you can share the project with us, so we can do a little testing on our end?

You'll be able to attach the .STORY file on the second page of the following form:

Articulate Support - Submit a Support Case

Please be sure to include a description of your issue. Please also include the URL for this thread in the form. Also, please share the case number with me. You're welcome to do so here, or in a private message. This way I can follow the progress of the case and update this thread.

Thanks very much Ryan!

Christine

Thanks for your help Christine,

Yes that is correct, we are experiencing the issue with the latest version (1305.2012).

As suggested I have submitted a support case  (# 00335697) and uploaded the relevant files. So fingers crossed!

cheers

Ryan

Good morning Ryan!

Thanks very much for sharing the case number. 

Looks like Jonathan is already working on the case and he should be contacting you soon. I'll keep an eye on the case, as well, and try to follow up with you here on the forums.

Thanks again!

Christine

Hi, 

I'm having the exact same problem - layers would not resume to saved state when viewing in HTML5. is this a known HTML5 limitation? 

was that issue solved?

thanks, 

Oren.

Hi Oren! It is a known issue that is in the hands of our QA Team and has not been resolved at this time.

Hi everyone

I've encountered the same problem with HTML5 and the layer states.

Have the QA team found any solution to this yet please?

Thanks!

Hi Mark! I popped in to check on this case/issue for you and there is no update to provide at this time. It is still in the hands of our QA Team.

Hi curious to know if this issue has been resolved. I have a course launched on ipad with the same issue and resume saved state  - states are not returned. I have updated to Storyline update 5.

Hi Yeeming,

I checked in on the original QA report associated with Ryan's post, and it's still with our QA team so I don't have any further information to share. 

I'm also experiencing this problem - is there any solution on the way? Is the problem also present in Storyline 3?

Hi Martin! 

This thread is quite dated, so I'd like to start new in understanding the issue that you are experiencing.

Can you describe what you are seeing/experiencing and share your .story file for us to take a look?

I use layers to simulate the user interface of a product. For each tab in the software I use a layer. When I click another tab, the layer hides and another layer shows. Every time I revisit a tab (layer) it should reflect the changes made in it previously (resume saved state) - this works as expected in the flash version, but in the html5 version the layers are reset even though they are configured to resume saved state.

For confidentialty reasons, I cannot share the file.   

Hi Martin, thanks for those details!

I put together a quick sample file with 3 layers. Each layer has shapes with a 'Selected' state. In my testing, the 'Selected' state remained when I revisited layers. 

Could you test my sample file by clicking here? Let me know if the 'Selected' state is retained for you, as well.

On the topic of saved states, I have a (Menu) file that launches another (course) file. The menu file triggers the course launch button to change states. I've tried launching in same and new browser but the result is the same: upon returning to the menu file, and being asked to resume where I left off, the button is remains as Normal.

I've created the button in the main file from scratch and I'm using custom states rather than out of the box. Adding the course to the menu file works as it should, but since I'm building numerous courses, I don't want the file to be bloated. 

Suggestions?

Hi Bobby!

Happy to help! First, let me make sure I understand what you're seeing.

It sounds like you have a Menu slide with a button that opens a web URL to another course. When you click the button to open the URL, the button changes states. However, when you close and resume the course, the button goes back to the Normal state. Is that right?

States won't be "saved" on a slide unless you move to another slide before closing the course. Here's a creative idea to help you work around that!

Works like a champ, Alyssa!

Now is there anyway to bring over variables from the course file to the menu that is to be resumed? For example, after launching the course (the button changes to 'selected' state) and the user has to go through 3 slides to change variable (course_complete) from False to True. This third slide would close the course and go back to the Menu for resuming. I'd like that variable (from the course) to change the button that is in the 'selected' state to change to 'complete'.

Basically, if I have this same variable (course_complete) in both files, will the data transfer?

Hey Bobby. Variables are unique to the course in which they're adjusted, and they don't communicate to other courses. 

This post discusses a similar need to use external (or web) objects to affect what's happening inside the course. You might be able to connect with some power E-Learning Heroes users out there who can help with this idea!

Thanks for the response, Crystal. I'll look into the post you suggested.