Started experiencing some issues today with how my screenreader was handling text frames. Don't recall encountering them previously, so I'm curious if anyone else has..?
In IE, it reads them as "grouping".
In Chrome, it adds "section" to the end of all.
In FF, there's a long delay before it reads text (no delay when reading objects' alt text), and then it adds "section" to the end of all.
Thank you for confirming that this behaviour is due to a bug. We have developed an eLearning module in Storyline 360 (version 3.43.22859.0) and are experiencing the same issue. NVDA or JAWS 2019 isn't picking up any non-interactive text on the slides.
I have submitted a support ticket and my storyline file to confirm that the text is not being read by screen readers due to the bug and not a setup issue on my end. I appreciate the support.
With your permission, I'd be happy to take a look at your .story project file and test using NVDA to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
30 Replies
Hi Katie,
Thank you for confirming that this behaviour is due to a bug. We have developed an eLearning module in Storyline 360 (version 3.43.22859.0) and are experiencing the same issue. NVDA or JAWS 2019 isn't picking up any non-interactive text on the slides.
I have submitted a support ticket and my storyline file to confirm that the text is not being read by screen readers due to the bug and not a setup issue on my end. I appreciate the support.
Thank you!
Hi, I am just starting to learn about accessibility design. I am using V 3.48.24159.0, and NVDA is not reading the text boxes.
Yay 🎉to new journeys, Lisa.
With your permission, I'd be happy to take a look at your .story project file and test using NVDA to investigate what's happening. You can share it publicly here, or send it to me privately by uploading it here. I'll delete it when I'm done troubleshooting.
Hi Leslie,
I am having the same issue that NVDA does not read alt txt in text boxes. Any update on this issue?
I do not have an update, Sanduni. Our team is continuing to investigate, so I appreciate you sharing your sample file with our support team as well.