Hyperlink not working
Feb 15, 2017
By
Analie Evans
Hello,
I am trying to link our New Hire Orientation documents within a course. On the slide I have the name of the document and I hyperlink it to a location all employees have access too and I have also added these same documents to the Resources tab on the Player. When publishing the course, the hyperlinks within the slide become invalid meanwhile I can still open all the same documents within the Resource tab. Any ideas why it would work in the Resources tab but not the slide when they are linked to the same location?
5 Replies
Hi Analie
are you testing the course locally or have you published and uploaded to a webserver or LMS?
Hi Wendie,
I have it on our company's share drive. It will not be put into an LMS since it will be sent out before new hires come in for Orientation.
Sounds like it may be a permissions issue or firewall issue if the people who are accessing it are doing so from outside the company
Even when I test it on my own computer in the office the links within the slide do not work, only the ones on the resources tab and they are linked to the same documents
The ones in the resource tab will work because Storyline packages up a copy of the files during publish.
When you publish, Storyline will bundle a copy of the file along with your course content. (It'll be located in the story_content external files folder of your published output.)
Do you have an IT guy that might be able to help you with what's happening accessing the share drive?
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