Hyperlinks not working on other computers

Sep 05, 2012

Hi,

I have a problem again :(

I have a slide full of hyperlinks and e-mail addresses. When I publish it and check on my computer, everything works.

But any time I copy the files to another computer or server, they don't work anymore.

The text is highlighted, the cursor changes to a hand but no new browser windows open.

I also tried to set 'Display in current browser window' but again nothing.

The flash player is the latest everywhere so it cannot be the cause.

Could you please help me or give me some advice?

Thanks in advance

6 Replies
Phil Mayor

Are you running using the .exe file from the CD?

What are you hyperlinking to, you say relative links are you linking to files in the published folder?

If you are linking to web addresses they should work, if it is documents if they are office doc there is a known issue with security and IE, PDFs generally work better in this situation.

On the email addresses do the source computers have an email client installed?  They will not work without this.

Szandra Nekam

No, we tried the .html. I tried the .exe one as you had suggested. What is interesting that it works with the .exe, but not with the .html.

We are linking to web addresses. I even tried www.google.com (I thought it couldn't be more simple than that).

We have Microsoft Outlook on all of the computers.

Edit: Sorry, one thing missing: the training will be in LMS (SCORM 1.2)

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