Hi, I created a project, but now appears: "THIS PROJECT IS INVALID OR CORRUPT AND CANNOT BE OPENED. IT MAY HAVE BEEN CREATED IN AN EARLIER VERSION OF STORYLINE."
I'm so sorry you're running into this issue! I can understand how frustrated that is and we'll do everything we can to see if there is still a working version of the project.
I see that you submitted a case with our Support Engineers with your project. That's so helpful! Our Support Engineers will investigate the file to see what the possibilities are!
I was backing up my local file to a shared drive. Both now say corrupted. Help! File attached from local. There does not appear to be any prior versions.
Thank you for sharing this, and I'm sorry this error came up! I've opened a case on your behalf with our support engineers and have shared your course with them for further testing.
28 Replies
Hi Monique!
I'm so sorry you're running into this issue! I can understand how frustrated that is and we'll do everything we can to see if there is still a working version of the project.
I see that you submitted a case with our Support Engineers with your project. That's so helpful! Our Support Engineers will investigate the file to see what the possibilities are!
I was backing up my local file to a shared drive. Both now say corrupted. Help! File attached from local. There does not appear to be any prior versions.
Using 360.
Sherry
Hi Sherry,
Thank you for sharing this, and I'm sorry this error came up! I've opened a case on your behalf with our support engineers and have shared your course with them for further testing.
Be on the lookout for a reply soon!