I want drop item to retrun to start point and display incorrect feedback alyer at the same time - how?

May 06, 2019

Hi everyone,

I have a sorting task with correct and incorrect options. I chose the design settings so the drop item returns to the start point when droped outside a correct target.

If it`s dropped on teh correct target, a feedback layer fro "correct" appears.

So far so good.

Now I want a short feeback for drop incorrect as well. But I still want the item to return to the starting point. But If I set the incorrect feedback layer, which shows when the drop item is droped on hte incorrect object, the negative feedback appears but the item then, despite teh settings, stays on the drop target.

 

Is there a work around for me so the drop item reurn to the start if sorted incorrectly, but the user also gets the neg.  feedback?

I attached a story file with 2 slide, explaining and showing the problem.

Thank you for your help and ideas!

Pinned Reply
Luciana Piazza

Hello Everyone! ✨

I'm happy to share that we have released a new update for Storyline 360 (Build 3.76.30446.0).

In this update, we have implemented a fix for:

  • Drag-and-drop interactions behaved erratically after multiple attempts.

As a first stepI recommend updating Storyline 360 to the latest version. Here's how:

Update Authoring Apps

If you have any questions, please let us know in this thread or privately in a support case.

Have a great day! 

9 Replies
Michael Gallagher

Hi Marlene,

Once you showed a layer on the incorrect drop, it ignores the drag object moving back to its original position. To make this work I use a little trick. Add a "Line Motion Path" to the draggable item. Make the path length 1 pixel and remove the trigger that gets automatically added in the trigger panel.

Now, go to the "Incorrect" layer and add a trigger that states "Move "drag object" on motion path "your motion path" when the timeline ends.

Take a look at the third slide in the file I attached.

 

Cheers!

Mike G

Marlene Koch

Hi Mike,

thanks for this awesome workaround - I learned something new again :)

Unfortunately, when I adapted your approach for my real project it didn`t work in the end, because I have several drag items, apearing after another. With your work around the incorrect item snaps back to the start but at the same time, the next drag item appears.

But it seems like you inspired be, because in the end I found another way I want to share with whoever might need it as well one day:

I kept the incorrect feedback layer. But instead of saying I want to show this layer when the item is droped incorrect (this way the item didn`t snap back to the beginning anymore) I added a drop incorrect state to all my drag items and said show layer "incorrect" when the state of the drag item is drop incorrect. This way, the negative feedback is displayed but the item still returns to the start point without the next drag item appearing already! Thats`s it :)

A bit more complex: If you assume the user tries the wrong drop target serveral times and you want the negative feedback not only the first time, you need to add to the feedback layer "change state of drag item back to normal when timeline (of the layer) ends". And to prevent former drag items, which disappeared already because they were droped correct, to re-appear, I created individual negative feedback layer for each drag item.

In the end, it all works the way I wanted it to work :)

Jason Kramer
Michael Gallagher

Hi Marlene,

Once you showed a layer on the incorrect drop, it ignores the drag object moving back to its original position. To make this work I use a little trick. Add a "Line Motion Path" to the draggable item. Make the path length 1 pixel and remove the trigger that gets automatically added in the trigger panel.

Now, go to the "Incorrect" layer and add a trigger that states "Move "drag object" on motion path "your motion path" when the timeline ends.

Take a look at the third slide in the file I attached.

 

Cheers!

Mike G

Mike G,

Just wanted to say, this was a life saver! Thank you for sharing your idea!

Liz B

Hi,
For my project, I was able to return the "incorrect" drop items to their original position when I click "try again" on the "try again" layer, based on Michael Gallagher's suggestion.

But once I try to drag and drop one of the incorrect items to the correct drop area, the other items return back to the initial (incorrect) drop target.
Please see attached file.

I've read multiple threads about this topic, but I can't find the exact answer to this issue. I hope someone can help me out.

Thanks in advance.

Lauren Connelly

Hello Liz!

Thank you for sharing your project with us! After taking a look, I am also noticing the same issue where the other items appear after selecting "Try Again" on the Try Again layer.  Here's my test. We have also seen this happen with other projects and found it's a software bug. The workaround is to set the Drag Options to Snap to Center or Free. 

I've linked this conversation to our bug report so that I can update you when we release the fix.

Luciana Piazza

Hello Everyone! ✨

I'm happy to share that we have released a new update for Storyline 360 (Build 3.76.30446.0).

In this update, we have implemented a fix for:

  • Drag-and-drop interactions behaved erratically after multiple attempts.

As a first stepI recommend updating Storyline 360 to the latest version. Here's how:

Update Authoring Apps

If you have any questions, please let us know in this thread or privately in a support case.

Have a great day!