Import an image file

Hi Robyn,

Thanks for reaching out and sharing what you are experiencing in your software.

I did a quick test, and I'm seeing the images adjust as expected. Here's a quick Peek 360 of what I'm seeing so that we can have our starting point.

Do you know what version of Storyline you're using?

You can check by going to:
Help > About Articulate Storyline

We are currently on Build 3.48.24116.0 of Storyline 360. You can read all of the details here.

Thank you so much for your response and demo. It does loom correct on the slide in storyline 360 (version 3.48.24159.0) but when I preview and publish the image does not view as fitted in the pic box. 

Here is a doc with what I see. Thanks

That's the part I was missing, Robyn. Thank you!

I see the issue with the image not scaling up, and it looks like that's what you see as well. I've reported this to our team to investigate further and attached this conversation so that I can keep you up-to-date.

Thank you!

Hi, Robyn.

I just wanted to share that we are no longer seeing the bug reported where an image is not scaling to fit the image placeholder on the Slide Master using the latest build of Storyline (3.61.27106.0).

If you're using the latest version and you're still experiencing this issue, please reach out to our support team through a case. 

Hello, thank you.

The image still does not come in as the full size. 

Hi, Robyn.

Thank you for letting me know! I'm sharing this information with my team so they can look at it again and update the report.