import SL into SL

import SL into SL

Jun 12, 2014

Hi all, I am intermittently getting the error attached. I am trying to import a SL file into another project. I've completed this fine on at least 4/5 other occasions but this one is proving to be a bit of a problem...any ideas? I have 16MB of memory and the size of the file I am trying to import is 85,384KB. I have imported much larger files with no issue. Thanks

Ashley Terwilliger-Pollard
Staff

almost 10 years ago06/12/14 at 8:53 am (UTC)

Hi Eric,

Were you trying to import Storyline or Powerpoint? First, you'll want to review the troubleshooting steps here in regards to importing Powerpoint files.

Next, I'd also confirm that the file your importing, and trying to import to adheres to these general guidelines:

Work on your local drive (your C: drive).Working on a network drive or a USB drive can cause erratic behavior, includingfile corruption, loss of audio, and other unexpected behavior.
You should also make sure the directory pathto your project files and your published output is less than 260 characters(for example C:\Articulate).
Avoid using special characters, accents orsymbols in your file names.

Lastly, if the behavior continues, you'll want to follow all the repair steps here.

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