Imported audio .waw file doesn't playback in a Scrom export

Jul 29, 2022

I have imported several audio file in Waw format in Articulate Storyline 360. The preview play the audio, but when I export the presentation in a Scrom format it doesn't play the audio, only the images. I re-start the application (Storyline) and re-export the file and it works. Then after a couple of minute I do another export and still no sound. When I export in MP4 everything works. 


And yes my volume is up and my speakers works perfectly ;) 

1 Reply
Luciana Piazza

Hello Progi .com

Thanks so much for letting us know. I'm sorry to hear you are having trouble with the audio on your exported course.

I would suggest this forum thread for a reference point as you are troubleshooting. 

If you still aren't having luck with your audio, please share your project file in this forum thread or privately in a support case. We'd be happy to take a look!