I have imported several audio file in Waw format in Articulate Storyline 360. The preview play the audio, but when I export the presentation in a Scrom format it doesn't play the audio, only the images. I re-start the application (Storyline) and re-export the file and it works. Then after a couple of minute I do another export and still no sound. When I export in MP4 everything works.
And yes my volume is up and my speakers works perfectly ;)
If you still aren't having luck with your audio, please share your project file in this forum thread or privately in a support case. We'd be happy to take a look!
1 Reply
This post was removed by the author
Hello Progi .com
Thanks so much for letting us know. I'm sorry to hear you are having trouble with the audio on your exported course.
I would suggest this forum thread for a reference point as you are troubleshooting.
If you still aren't having luck with your audio, please share your project file in this forum thread or privately in a support case. We'd be happy to take a look!