43 Replies
Ashley Terwilliger-Pollard

Hi Adrienne,

Are they M4A audio files? If you import a PowerPoint presentation with M4A audio files into Articulate Storyline, you may find that the audio files don't get imported.

This is a known issue. Storyline supports M4A files, but they're not currently importing from PowerPoint. You can work around this behavior by importing the M4A audio files into Storyline after importing your PowerPoint presentation.

If you don't have backup copies of the M4A audio files in your PowerPoint presentation, you may be able to extract them from the PowerPoint file as described here. 

 

Sharon Combs-Eisenbarth

This issue has been my only shortcoming with Storyline.  This gets a bit tedious importing one by one but having the ability for users to record within Powerpoint is my only reasonable option - they're not purchasing Storyline. It's a nice feature for my clinical faculty to record in Powerpoint - everyone has it, but importing these back in individually to the storyline files - ohh vay! lol

This is definitely at the top of my requested future features.  

On an additional note -- Unfortunately the audio files number sequentially so if there's a slide or two without audio in a long presentation you have to be careful to match them up when importing one by one.  

Ashley Terwilliger-Pollard

Hi Cerah,

Sorry to hear that you ran into this issue - were they M4A audio files? If so, you may find that  importing a PowerPoint presentation with M4A audio files into Articulate Storyline,  the audio files don't get imported.

This is a known issue. Storyline supports M4A files, but they're not currently importing from PowerPoint. You can work around this behavior by importing the M4A audio files into Storyline after importing your PowerPoint presentation.

You can read more about the steps to resolve this here and our team is continuing to investigate the issue as well for a permanent fix.