PowerPoint 13 Narration is not importing into Storyline

Hi Ashley,

No the narration was recorded in PowerPoint. I'm importing a narrated PowerPoint into Storyline. I've saved in PowerPoint 2013 format and also in an older format; Optimized the files - just trying anything, but when it's imported no sound file imports.

This worked before I updated Storyline so I'm wondering if the update caused the issue?

Thanks,

Sharon

Hi Sharon,

Thanks for confirming it was not Presenter. Can you share a copy of this Powerpoint file with us (even just a few slides) so I could try the import myself?

If you'd prefer to not share in the forums, let me know and I can send you directions on how to share it with me privately.

Hi Ashley,

I was able to import from PowerPoint 2010 and the audio narration did import but not the file from PowerPoint 2013. I'd be happy to send the file to you privately since some of this is copyrighted material.

Thanks,

Sharon

Hi Sharon,

Sure I'll send you directions on how to share it with me privately.

Hi,

Am wondering if this issue has been resolved. I have a narrated pptx file that will not play after import to storyline 2 (updates performed 18 Dec 2014).

Yet I can hear the audio in ppt. I have checked in both windows(Chrome, Firefox, IE) and mac (Firefox and Safari)

Cheers

Anita

Hi Anita!

This is actually an issue that has been reported to our QA Team and they are working on this. I will add this thread for reference and flag it for update when applicable.

As a workaround, it seems that converting the audio files to a different format, such as WAV, resolves this issue.

Hi,

Am just wondering if there has been any resolution yet.

Just to clarify, when importing narrated .pptx files into Storyline 2, the audio is lost.

My work around involves changing the file type to .zip, opening up the media folder, converting the .wav files to mp3 then inserting the audio back into each slide within Storyline.

Any solution or suggestion to cut down the amount of time this takes would be greatly appreciated.

Cheers

Anita

Hi Anita! I do not have an update to provide on this at this time, but you are utilizing the workaround we would suggest.

This thread has been shared with our QA Team and is flagged for update when applicable.

I am having the same issue and have attempted the workaround (inserting audio) with multiple formats (WAV, MP4, MP3) with no success. Attached is a test PPTX, Storyline project, and source audio files.

Can you advise?

Hi Kris,

This issue is still with our QA team for review, and I don't have any updates to share at this time. 

We've tagged this thread for follow up once there is additional information to share, but in the meantime you will want to look at exporting the audio from your PPT and then importing that directly into Storyline. 

Yes, I would love to be informed when an update is available on this issue. It is *really* a pain and very time consuming to add in each audio file, one by one, after the presentation gets imported into Storyline.

Thank you!. ;-)

Hi Carolyn,

Replying here will subscribe you to the thread so we'll be in touch if there is any additional information share here and you should receive that information via email in an ELH notification. 

I am facing the same "audio not transferrring" problem and placing myself in the thread.

Hi all,

There was a recent documentation in regards to some of the audio issues with Powerpoint Audio and Storyline imports here.  

If you import a PowerPoint presentation with M4A audio files into Articulate Storyline, you may find that the audio files don't get imported.

This is a known issue. Storyline supports M4A files, but they're not currently importing from PowerPoint. You can work around this behavior by importing the M4A audio files into Storyline after importing your PowerPoint presentation. Directions are detailed in that first link. 

I had the problem of a PowerPoint ppsx file (Slideshow) not importing it's audio into Storyline 2.  Today, I found a website that solved my specific issue.  It's located at the hyperlink I've attached and it worked great. Basically, you open Powerpoint, go to File>Open and browse for your ppsx file.  You then Save it as a Powerpoint Presentation, which converts it to the standard pptx file.  This imports perfectly, along with audio, into Storyline 2.   

How to convert ppsx to pptx

Thanks Jerry for sharing that here - and I'm glad you were able to import your Powerpoint file directly into Storyline, as I don't believe the "slide show" files can be imported. 

Adding myself to this string to get the notification.  

I am approving for purchase with the knowledge that QA is working on the problem and that this will get fixed.

Hi Lisa,

Thanks for including yourself in this thread as you'll receive notification via email of any new replies.

The issue is currently being investigated by our QA team although I can't offer a time frame or a guarantee regarding the fix, but we'll keep you posted here. 

I'm jumping in to get notification as well. Importing the audio files individually once the PPTX is in Storyline adds unnecessary time to the conversion process. Like many people, I am working with authors all over the world who record their own narration (we're a nonprofit, so this saves us a lot of money). Since we can't buy them all Storyline, they HAVE to record the narration in PowerPoint. It's super-annoying to have to convert their files to ZIP files, extract them, import the PPTX file into Storyline, and then insert the audio from the extracted ZIP file individually into each slide. Definitely a hindrance to any plans to purchase upgrades or additional licenses to more Articulate products because this is a huge issue for us.

Thanks Jennifer for sharing those thoughts here and we'll certainly keep folks posted here with an updates. 

Also experiencing issues importing a PPTX file into Storyline 2 - I don't see my audio on the time line and when I publish I have no audio.

I can't spend the time to convert all of my audio files.

I would love to know when this issue is resolved.

-Thanks

Hi Cerah!

You should be able to export your audio and then import into Storyline as Ashley shared above. The article can be found here.

We are having the same issue! The workaround using a zip isn't a solution. It should be able to import a file with audio. 

I understand Curtis and this is an issue that is in the hands of our QA Team.

If you import a PowerPoint presentation with M4A audio files into Articulate Storyline, you may find that the audio files don't get imported. This is a known issue. See this article for more information and a solution.