Importing Powerpoint to Storyline--will Audio import?

May 03, 2012

I'm so excited about Storyline!  I need a solution that will work on the ipad. I have three 200 slide presentations in Presenter that have narration and embedded flash videos.  I'd like to import the powerpoints and then improve the experience and create some branching.

Will it take hours and hours to import?  It started the import and then crashed in the middle.

Then I did a test and my audio narration did not import.

Should audio narration import and will it take many hours?

Is this the best approach?



35 Replies
Brian Batt


Importing PowerPoint content into Storyline is not an exact one-to-one conversion. As a result, text may look a bit different. And although most features in PowerPoint and Articulate Presenter are supported in Storyline, some are not.

Ramon - When you say "background music" are you referring to Presenter '09 playlists?  If so, Playlists are not supported in Storyline and will not be imported. (Slide audio will still be imported.)  If your slide audio didn't import, it may be due to the link being broken between your PPTA file (the Articulate file for your PowerPoint file) and the PowerPoint presentation itself.  If you didn't use Articulate at all on that presentation, submit a support case to us with your PowerPoint file & we'll take a look at the issue:

Bari - Try the troubleshooting steps in this article:

If you continue to have issues, would you mind submitting a support case to us with your files?  Be sure to include information about your setup including your operating system and the version of PowerPoint that you have installed:

Dave Fulle

Hi Bari,

Just make sure you are not pointing to files on a network as I've found that can prevent the audio from importing. Also, don't copy a PPTX from one folder move it to another folder to import it without bringing the PPTA file along for the ride. Audio will import. We've been converting some of our previous courses and some are 100+ slides but I haven't had one take hours to import.

Ashley Terwilliger-Pollard

Hi Ashley,

I don't believe I've seen that behavior - is it happening with every import? You'll want to review the steps here to ensure you're following the import process correctly and also confirm that your powerpoint file and .story file adhere to these general guidelines:

Ashley Schwartau

Yeah, it happens with every import. It has never NOT happened. So we usually spend a good bit of time rebuilding the courses we're importing from PPT into STL

We follow all those directions, and we work on the local C drive. We only use alphanumeric characters. And our file paths are all less than 260 characters. 

Would it have to do with file type? We're using H.264 MP4 files which have always worked in PPT and Engage and Storyline. 

And it's Powerpoint 2010. Not sure if that would affect it? 

Ashley Terwilliger-Pollard

Hi Ashley,

So the videos can be inserted as standalone items into Storyline but not when they're included as a part of a Powerpoint file? Storyline is compatible with Powerpoint 2010  so that shouldn't be causing the issue. Could you share a small Powerpoint file here that includes one of these problematic videos? The forums have a limit of around 20 mbs for uploads, so even if you just strip it down to one slide with a small video we can try to conduct the import.

Also just to confirm, you're using the latest Storyline Update 5 - Build 1401.2415 detailed here? 

Ashley Schwartau

Sure, here is a 2 slide PPT with one video in it. It's been very strange, and we just assumed it was a quirk of Storyline that didn't like importing vids for some reason. It would be great if there was solution for it or something simple we're just overlooking. 

And yeah, latest update, and we can insert the videos themselves into Storyline without incident. Very peculiar!

Ashley Terwilliger-Pollard

Thanks Ashley for sending this along. When I opened it I didn't see any videos though - just two slides with images? 

You should be able to import a PPTX file and a PPT file, but if you are trying to import at PPTX file and you have an earlier version of Powerpoint installed, that could be causing the issue. 

Ashley Terwilliger-Pollard

Hi Ashley - 

(Funny definitely to address yourself...) 

I see the image on the first side - and that the second slide looks like a Flash object? I am unable to preview it - it seems to freeze my version of Powerpoint (2013). When I import it into Storyline the Flash object disappears - can you share a copy of just the Flash file here with us? 

Ashley Terwilliger-Pollard

Hi Ashley,

Thanks for the video. I tried again - and couldn't get it to import from Powerpoint, but it worked fine when inserting directly into Storyline. I then converted it using Handbrake - just in case something was off with the codec - and that version worked when I inserted it into Powerpoint, and then imported that slide into Storyline. I've attached a copy of the new mp4 file. 

I'm not a video expert - so not sure if there was something off in the file itself, but can you try to do the same process with the one attached? 

Ashley Terwilliger-Pollard

Hi Ashley,

I don't think it's a codec issue, as you're able to insert the video as is into Storyline - but something is occurring from the import from powerpoint with the original video, and once the import is conducted on your computer. 

I'd like to have you conduct the repair of Storyline detailed here next, you'll need to follow all the steps for your version of Windows and then let me know if using a brand new file (powerpoint and Storyline), you're able to conduct the import. 

Ashley Terwilliger-Pollard

Hi Ashley,

Thanks for the update on conducting the repair, and if you went through all the steps there that should have given you a clean install of your Storyline program. Were you able to try converting it yourself using a tool such as Handbrake (it's a free download here)? As I mentioned before the original file didn't work for me, but the converted file did.

Ashley Terwilliger-Pollard

Hi Ashley,

That's what I converted it to as well using Handbrake. Have you checked with your IT team to see if there is anything else that could be impacting your MP4 files? Are you able to test it using Handbrake (I know some other users in the forums mention using Format Factory) to see if that behaves any differently?

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