Hello, just a word of warning in case this is a universal issue, I've just found that a course that has been fine up to now suddenly won't preview or publish - it just hangs.
All I've done since i was working was changed a few alt texts for accessibility and renamed the file. So not sure why the course has suddenly broken.
But in opening a previous version using the above text box, that now doesn't Preview either.
In investigating, I deleted a text box using the 'new' Insert slide number page numbering function using %Scene.SlideNumber% of %Scene.TotalSlides%
If I change it to %Project.SlideNumber% of %Project.TotalSlides% it works!
So I have to now go and change all 22 slides! Hmmmm.... great Friday afternoon error!
Definitely confirmed its the 'Insert SlideNumber' issue as pages work when I switch it to ProjectNumber but pages still left as SlideNumber hang when previewing entire project.
Thanks for sharing what you're seeing, and I'm sorry for the trouble!
It sounds like that variable could be causing the hiccup. What Storyline 360 update are you using?
Also, are you comfortable with uploading your file through this secure link for testing? If this is a bug we can recreate, we're ready to report it so we can begin looking at the next steps!
Hi Katie, Thanks for responding. I am running a latest version of SL - in fact I reinstalled it to try and cure the issue before realising what was doing it. I have just created a one slide course using the Insert SlideNumber and it still breaks so yes I can raise a case. Thanks Steve
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Definitely confirmed its the 'Insert SlideNumber' issue as pages work when I switch it to ProjectNumber but pages still left as SlideNumber hang when previewing entire project.
Hi Steven,
Thanks for sharing what you're seeing, and I'm sorry for the trouble!
It sounds like that variable could be causing the hiccup. What Storyline 360 update are you using?
Also, are you comfortable with uploading your file through this secure link for testing? If this is a bug we can recreate, we're ready to report it so we can begin looking at the next steps!
Hi Katie, Thanks for responding. I am running a latest version of SL - in fact I reinstalled it to try and cure the issue before realising what was doing it.
I have just created a one slide course using the Insert SlideNumber and it still breaks so yes I can raise a case.
Thanks
Steve
Hi Steve,
Thank you for sending a file over to our team for review! I see Cleo is diligently working to see if we can isolate the cause of this.
I'll follow the troubleshooting as it moves forward!
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