Problem with styling questions in Storyline Update 7
Jan 28, 2016
I've been dressing up my Storyline Questions by styling the text boxes that hold the answer choices. This has been working fine until I installed Update 7. Suddenly my quiz questions have gone south. On the project that I've been working on, the text has gone crazy. It's as though there is another layer of the same text that is offset horizontally (see attached image SL_question_update7.png). It's not visible when viewed in Storyline, but appears in the preview and publish.
I tried building a question from scratch and just changing the background color of the text box causes one of the boxes to disappear. It's somewhat random: sometimes it's the first box, other times it's the third box. Again, everything looks fine within Storyline (SL_question.png), but the preview and publish are wrong (SL_question_preview.png).
Has anyone else seen this? Any ideas? I have a project with 11 questions that I need to fix.
6 Replies
Hi, Heidi -- Thanks so much for reaching out with your question and for providing the screenshots! You may want to take a look at similar posts over here and over here, and let us know if the suggestions offered do the trick or if you still need further assistance. :)
Thanks for your response, Christie. Unfortunately, the posts that you mention do not address my issue. I can't see anything amiss within Storyline, including the various states of the questions. The problem only appears on publish.
Hi, Heidi -- Sorry to hear those threads were not able to address your issue, but as such, would it be possible for you to share your .story (or source) file itself so that we are able to take a closer look for you?
If privacy is a concern, you are welcome to share your file using this form for confidential review offline. :)
I think I've stumbled upon a solution. I had applied an animation to the set of answers -- I set them to fade in by paragraph. Before I upgraded, this worked fine. The answers came in one at a time and the type appeared correctly. However, after I installed Upgrade 7, the type got messed up as I mentioned above. Removing the "by paragraph" option from the animation seems to have resolved the problem. Oddly, if I leave the animation option as "by paragraph", but set the answers to shuffle, the problem also goes away.
I've attached a stripped down version of the file with the fade by paragraph so you can see what I'm talking about. I also created a question from scratch in the Upgrade 7 version of SL with the same results, so it's not simply a conversion issue.
Hi, Heidi -- Thanks so much for the updates and also for providing your file! I would be happy to take a look at it first thing in the morning, or if you need assistance more urgently, you would be welcome to work with our 24-hour Support Engineers immediately by using this form. The choice is yours! :)
Hi, Heidi -- Thanks so much for sharing your file, and I can definitely see the behavior you have described. I'm glad to hear you found a solution that is working for you, but if you should find that you need additional assistance, please say the word. :)
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