Installation problem

Sep 11, 2012

BRULE Sylvain
By BRULE Sylvain

Hi

I'm sorry to disturb you,

 but I would like to try articulate storyline solution and it doesn't work.

I have downloaded this morning the installer on articulate website (the trial version, for 30 days).

I have followed this support article (http://www.articulate.com/support/kb_article.php?product=st1&id=dum5v5l5e7vq)

 and when I'm at the step 4 "When installation is complete, double-click the Articulate Storyline icon on your desktop to launch the software.",

 nothing occurs ...

Why ?

I give you my configuration :

 - Windows 7 (32 bit)

 - Office 2007 SP3

 - Processor : (*2) Intel(R) Core(TM)2 Duo CPU     T9400  @ 2.53GHz, 2527 MHz

 - Memory (RAM) : 4 Go

Thanks a lot for your help

4 Replies
BRULE Sylvain
over 11 years ago09/12/12 at 1:30 am (UTC)

Thank you very much for your reactivity.

This link effectively pointed a thing

 which was not correct in my environment.

Unfortunately,

 it doesn't still work :

 when I click the application, in the task manager,

 I see the process starting, then breaking off by itself,

 without ever showing an error message.

Have you another idea ?

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