Hi there, I'm currently running into a problem where the drag and drop interaction in my course will not function properly when being viewed in Internet Explorer 11....it works fine in Chrome however.
Has anyone had this issue and is there a solution?
Thank you for reaching out...I opened a case with Articulate and it worked fine on their side. Seems to be localized to our browsers. Some work and some don't - suspect it's a browser setting that is not set across the team. I've opened a ticket with our IT group to investigate further.
So it appears not to be an Articulate bug and more a browser bug.
Thanks so much for the update, Doug. I see now that Miker was able to take a look at your file. Feel free to reach back out if you need further assistance.
3 Replies
Hi Doug,
I'd love to help figure this out - can you tell us a bit more about your course?
If you can share a link to the course or a copy of the .story file, I'd also be happy to take a look at that!
Hi Ashley,
Thank you for reaching out...I opened a case with Articulate and it worked fine on their side. Seems to be localized to our browsers. Some work and some don't - suspect it's a browser setting that is not set across the team. I've opened a ticket with our IT group to investigate further.
So it appears not to be an Articulate bug and more a browser bug.
Thanks so much for the update, Doug. I see now that Miker was able to take a look at your file. Feel free to reach back out if you need further assistance.
This discussion is closed. You can start a new discussion or contact Articulate Support.