Internet Explorer 11 and Drag and Drop interaction

Nov 29, 2018

Hi there, I'm currently running into a problem where the drag and drop interaction in my course will not function properly when being viewed in Internet Explorer works fine in Chrome however. 

Has anyone had this issue and is there a solution?


3 Replies
Ashley Terwilliger-Pollard

Hi Doug,

I'd love to help figure this out - can you tell us a bit more about your course?

  • What version and update of Storyline are you using? 
  • Do you know if you're viewing the HTML5 output or Flash? 
  • What exactly is not working? Can users not drag, drop items? Do they see anything appear incorrectly when doing so?

If you can share a link to the course or a copy of the .story file, I'd also be happy to take a look at that! 

Doug Dewan

Hi Ashley,

Thank you for reaching out...I opened a case with Articulate and it worked fine on their side. Seems to be localized to our browsers. Some work and some don't - suspect it's a browser setting that is not set across the team. I've opened a ticket with our IT group to investigate further. 

So it appears not to be an Articulate bug and more a browser bug.

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