Is there a fix yet for the viewing on mobile iOS for seeing a Storyline project in landscape mode? You can't drag your finger up to go to full screen, so the slide is unable to be viewed in landscape without scrolling. Any ideas?
I am using the modern player. When you launch a published project in mobile Safari, it does not go to full screen in landscape mode. I have viewed other projects where all you need to do is swipe up with your finger and it hides the browser bar, giving you the full screen of the output. I am using a chromeless player. It works perfectly in Chrome on an iPhone. It was a discussion in another thread (I am not sure where), and it was indicated as a "known" issue that you were working on.
Thanks for those extra details, Anthony. We do have our eyes on this issue, and we'll be sure to give you an update as soon as we know more. I'm sorry this is giving you trouble!
4 Replies
Hi Anthony,
Are you using Storyline 3 or Storyline 360? If you're using Storyline 360, is it the modern player or the responsive player?
Also, was there another case or forum discussion where you had discussed the issue? I want to be sure I'm following up on the correct piece!
Ashley,
I am using the modern player. When you launch a published project in mobile Safari, it does not go to full screen in landscape mode. I have viewed other projects where all you need to do is swipe up with your finger and it hides the browser bar, giving you the full screen of the output. I am using a chromeless player. It works perfectly in Chrome on an iPhone. It was a discussion in another thread (I am not sure where), and it was indicated as a "known" issue that you were working on.
Thanks for those extra details, Anthony. We do have our eyes on this issue, and we'll be sure to give you an update as soon as we know more. I'm sorry this is giving you trouble!
I've got an update for you, Anthony!
We fixed the issue you reported where fullscreen mode wouldn't work in landscape orientation.
Install the latest Storyline 360 update to take advantage of all the recent features and fixes.
If the problem happens again, please record a Peek 360 screencast or share a screenshot, and I’ll be happy to help!
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