Everytime I try importing a template or graphic elements I keep getting the following error: (please see the attachment) download did not complete successfully, please check connection to articulate 360 and try again
There is no issue with my connection. Any suggestion on what could be the potential error and how can I fix it?
Great idea to open a case as well! I see you've connected with my teammate, Johnrey, who suggested opening port 443 and adding these domains to your organization's allowlist.
Let's continue the conversation in your support case, but I'm happy to assist further as needed!
1 Reply
Hi Somya,
Great idea to open a case as well! I see you've connected with my teammate, Johnrey, who suggested opening port 443 and adding these domains to your organization's allowlist.
Let's continue the conversation in your support case, but I'm happy to assist further as needed!