It seems to be a problem with the test in storyline. When you leave the test does not store properly the score, so that when we return to the test does not recover that score and, therefore, does not accumulate to the final score, creating an error in the result.
It is a very serious problem as we are receiving incidents from our customers.
Someone who has found this issue, has found a solution? Did You know if Articulate is working on a solution?
I would suggest you add a Exit Quiz button on the result slide and add a Exit Course trigger to it. When a user clicks on the Exit Quiz button and they go back to the LMS score page and refresh it, the score will automatically update.
Please make sure you go to Reporting and Tracking and pick Pass/Fail option and Track using Quiz result while publishing the quiz.
You also need to go to Player and pick Resume. Please see the attached screenshot.
If you're still having difficulty while testing at SCORM Cloud we'll want to take a look as Wendy mentioned, so perhaps you could share the .story file with us here?
3 Replies
Hi Juanjo
this blog may help you.
Have you tried uploading to scormcloud (the industry standard LMS) and testing there to see if you get the correct results?
If not you might have to give some more information about which LMS you are using.
Hi Juanjo,
I would suggest you add a Exit Quiz button on the result slide and add a Exit Course trigger to it. When a user clicks on the Exit Quiz button and they go back to the LMS score page and refresh it, the score will automatically update.
Please make sure you go to Reporting and Tracking and pick Pass/Fail option and Track using Quiz result while publishing the quiz.
You also need to go to Player and pick Resume. Please see the attached screenshot.
Hope it helps you.
Hi Juanjo,
If you're still having difficulty while testing at SCORM Cloud we'll want to take a look as Wendy mentioned, so perhaps you could share the .story file with us here?
This discussion is closed. You can start a new discussion or contact Articulate Support.