Does iPad consume more bandwidth?. The text and audio doesn't sync. When we get an update from storyline 2 to storyline 3 articulate was had a statement (of the issue which happened before) that responsive is now easy for all the device. But now i'm facing the issue in iPad. I can't see or play (audio is playing) the previous video when i lock the iPad device and unlock it. Can i know the reason of this issue. I know you guys will ask me to fill the feature request, so please except that you can get the solution.
It doesn't sound like you're talking about a feature request, but perhaps a bug with the course you have uploaded? You mentioned locking/unlocking the iPad - can you explain that a bit further?
Also, what iOS version are you using on your devices and can you share a link to the course so that I can also test it out?
iPad version 11.2.6 (15D100) which i'm using currently.
When i lock the device and unlock (or it gets auto lock), course (Video slides) won't play if i go to the previous slides. But i can hear the audio & i can see the seek bar working with the timeline.
4 Replies
Hi Vignesh,
It doesn't sound like you're talking about a feature request, but perhaps a bug with the course you have uploaded? You mentioned locking/unlocking the iPad - can you explain that a bit further?
Also, what iOS version are you using on your devices and can you share a link to the course so that I can also test it out?
Hello Ashley,
Thanks for your reply.
iPad version 11.2.6 (15D100) which i'm using currently.
When i lock the device and unlock (or it gets auto lock), course (Video slides) won't play if i go to the previous slides. But i can hear the audio & i can see the seek bar working with the timeline.
Thanks for also opening a support case, Vignesh! I see Renato is testing your file as we speak. You'll hear back from him shortly!
Yes Renato is testing my file.
Thanks for your reply Alyssa.
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