issue with pick 1 - pick many in latest update

Feb 01, 2018

Updated my storyline 360 this morning, and now freeform pick 1 - pick many questions are not working properly.
Users (at least in chrome, html5) need to click an image multiple times to get it to register as "selected".
Worked perfectly in previous versions (still accessible on articulate review), but all uploaded versions since the update have this problem.

Is there any way to roll back to the last version?

I am now using Storyline 360 v3.12.14612.0.

1 Reply
Katie Riggio

Hi there, Russell!

I'm really sorry that you had some issues with the HTML5 output. I see that you noted the same issue in another thread here – in which my colleague, Crystal, followed up there to note that we rolled out a fix for the issue with states that could cause some features to fail in HTML5 output.

This thread was posted earlier, so I hope you had a chance to launch your desktop app and follow these steps to install the latest release of Storyline 360 (v3.12.14647.0)?

Let me know how you make out!

This discussion is closed. You can start a new discussion or contact Articulate Support.