8 Replies
Sam Cruz

It is happening on the modern browser only and the browser also displays black area with a scroll.  (Modern Browser Formatting issue with 360/rise?)

I have tried:

uninstalling and reinstalling storyline

Re Saving storyline under new file name

Switching players


Leslie McKerchie

Hey Sam, 

I appreciate the additional information. It sounds like your issue is more specific to Rise and that you've also reached out in the Rise forum here.

I did take a look and I'm not seeing the same behavior as your original image. Here's your first slide in Rise.

Are you experiencing the issue in a particular browser or anything else that will allow us to recreate what you are experiencing?

It looks like you were able to work with Alyssa here in regards to your scrolling issue and as she mentioned, this is something we are working on.