The text in my caption boxes and shapes is just appearing as ...... I've tried to change things in the formating options as well increase the font size but nothing seems to be working. I tried to reinstall Storyline but that didn't work either.
No a problem, Sam. How did Leslie's link work for you? Were you able to recreate the issue? It would help to know what browser and version you are using so that we can try to recreate that environment.
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I had to uninstall and reinstall Storyline but my caption boxes are working now.
Thanks Jacob for updating this thread.
I am having the same issue.. the caption box cuts of half the text
Hi Sam,
Thanks for reaching out and letting us know that you're running into a similar issue.
It looks like Jacob was able to correct the issue he initially reported on his own.
Would you be able to share your .story file so that we can take a look at the issue you are having?
It is happening on the modern browser only and the browser also displays black area with a scroll. (Modern Browser Formatting issue with 360/rise?)
I have tried:
uninstalling and reinstalling storyline
Re Saving storyline under new file name
Switching players
Hey Sam,
I appreciate the additional information. It sounds like your issue is more specific to Rise and that you've also reached out in the Rise forum here.
I did take a look and I'm not seeing the same behavior as your original image. Here's your first slide in Rise.
Are you experiencing the issue in a particular browser or anything else that will allow us to recreate what you are experiencing?
It looks like you were able to work with Alyssa here in regards to your scrolling issue and as she mentioned, this is something we are working on.
Thank you for looking into the issue.
Sent from Mail for Windows 10
No a problem, Sam. How did Leslie's link work for you? Were you able to recreate the issue? It would help to know what browser and version you are using so that we can try to recreate that environment.
This discussion is closed. You can start a new discussion or contact Articulate Support.